Terms & Conditions
Welcome to Kasmeer Wala. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully to understand your rights and responsibilities as part of our family.
1. About Us
Kasmeer Wala is an organic farmers’ own brand founded by Reemo and Jasif Dar, children of traditional farmers in Kashmir. Our mission is to provide fresh, chemical-free produce directly from our farms to your table while supporting local farming communities.
2. Use of Our Website
By accessing and using kasmeerwala.com, you agree to:
Provide accurate personal information when registering or placing an order.
Use the website only for lawful purposes.
Not misuse, interfere with, or disrupt the website or services.
We reserve the right to update, modify, or discontinue the website at any time without prior notice.
3. Products & Quality
✅ All products on our website are 100% organic, natural, and free from harmful chemicals and artificial additives.
✅ We follow hygienic handling and safe packing processes to ensure your health and satisfaction.
✅ Since our products are farm-based and natural, slight variations in color, size, or texture may occur – these are signs of authenticity and not defects.
4. Orders, Payments & Delivery
Orders can be placed online through kasmeerwala.com.
We accept secure payment methods mentioned at checkout.
Orders are processed within the stated timeframe, and delivery timelines may vary depending on location and weather conditions.
We are not responsible for delays caused by courier partners or natural events.
5. Return & Refund Policy
We stand by the quality of our products. If you receive damaged or defective items, please contact us within 7 days of delivery with photographs and details.
Refunds or replacements will be processed after verifying the claim, as per our discretion.
Perishable items like nuts, dry fruits, or herbal products cannot be returned once opened unless damaged or defective at the time of delivery.
6. Pricing & Availability
All prices on the website are in INR and inclusive of applicable taxes unless stated otherwise.
We reserve the right to change product prices or discontinue items without notice due to changes in availability or market conditions.
7. Privacy Policy
Your personal information is safe with us. We only use your data to process orders, improve our services, and communicate with you. We do not share or sell your information to third parties.
8. Intellectual Property
All content on the website, including logos, images, product descriptions, and branding elements, are the property of Kasmeer Wala and protected by applicable laws. Unauthorized use is prohibited.
9. Visiting Our Farms
We warmly welcome every customer to visit our farms and experience the beauty and traditions of Kashmir. Visits are by prior appointment, and safety and hygiene protocols must be followed during your visit.
10. Community & Responsibility
Kasmeer Wala believes in supporting local farmers and promoting sustainable agriculture. By choosing our products, you are helping empower rural communities and protect the environment.
11. Limitation of Liability
Kasmeer Wala is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the product purchased.
12. Changes to Terms & Conditions
We may update these terms and conditions from time to time to reflect changes in practices, laws, or customer feedback. Continued use of the website implies acceptance of the updated terms.
Contact Us
For any questions, concerns, or feedback, you can reach us at:
📞 WhatsApp: 91032 35898 / 70066 86416
🌐 Website: www.kasmeerwala.com
📍 Visit our farms by appointment – experience the heart of Kashmir!
Thank you for being part of the Kasmeer Wala family – where purity, tradition, and community come together to create healthy, happy lives.
